High-profile lawyer Attorney Raymond Fortun plans to sue Cebu Pacific for the inconvenience they imposed on his family and their passengers.
According to Fortun he was in Vietnam from November 16 to 19.
Prior to his flight, on November 14, he received an e-mail from the airline saying that Manila would be a no-fly zone from 6:00 am to 6:00 pm on November 19, the date of their supposed return flight.
But Fortun thought their return flight would push through.
He says, “There was a chance that the flight was still a go since the plane would have landed in Manila at 4:45am on Nov. 19, or outside of the no-fly zone advisory.”
The next day, November 15, he received an e-mail from Cebu Pacific saying that he could already check-in online for his return flight to Manila on the 19th. So he was able to secure his and his family’s boarding passes.
However, when they arrived at the Cebu Pacific counter in Vietnam on Wednesday at 10:45pm, he found out that the flight had been cancelled.
Airline staff claimed that they sent an e-mail on November 17 notifying Fortun of the cancellation but according to Fortun, he received no such e-mail.
Stranded in Saigon
Fortun and his family were stranded in Saigon and incurred additional expenses.
He writes, “So many plans this weekend that are now gone. I was supposed to treat my nephews (who had flown in from the US) to golf today and tomorrow. Gone. I have choir practice this weekend because my choir is singing in our priest’s sacerdotal mass. Gone. I’m supposed to do a photo shoot to celebrate the female body regardless of curves. Gone. My son is despondent because his music teacher/choirmaster would be furious at him. We will have to reuse our soiled clothes as we only brought clothes good for 3 days.”
He shares that Cebu Pacific “did not even have the professionalism to provide for temporary shelter and for meals until they provide for a return flight”.
But what upsets him even more is those of his fellow passengers who no longer have the means to remain in Saigon.
“How could they do this to their fellow Filipinos in a foreign land?,” he adds. “Maybe if your incompetence is exposed, you will realize that “providing a service to the public” requires something else: compassion.”
Below is the entire facebook post where Fortun threatens to sue Cebu Pacific and details what he and his family went through.
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